Privacy policy

SAS BEAUX VILLAGES IMMOBILIER, whose registered office is at 3 Rue Robert Descornes, 33580 MONSEGUR, registered in the Bordeaux Trade and Companies Register under the number 501 191 720, hereinafter "BEAUX VILLAGES IMiMOBILIER" or "BVI"), when you browse the site www.beauxvillages.com (the "Site") and interact with it, and in particular when you complete an online form, may process personal data concerning you.

This processing may be carried out by BEAUX VILLAGES IMMOBILIER, depending on the relevant purposes:

  • Solely by BEAUX VILLAGES IMMOBILIER as the data controller.
  • Jointly by BEAUX VILLAGES IMMOBILIER and a BVI agent as co-controllers.

This privacy policy provides you with the information required by the applicable texts concerning the collection and processing of your personal data in accordance with Law No. 78-17 of 6 January 1978 on data processing, data files and individual liberties and Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data (the "GDPR") (together the "Applicable Regulations").

In addition, BEAUX VILLAGES IMMOBILIER uses "cookies" as part of the operation of the Site. 

For more general information on the protection of personal data, please consult the website of the Commission Nationale de l'Informatique et des Libertés (CNIL): https://www.cnil.fr.  

This confidentiality policy may be subject to change. BEAUX VILLAGES IMMOBILIER therefore invites you to consult it regularly.

DATE OF LAST UPDATE OF THIS PRIVACY POLICY: FEBRUARY 2025

1. Categories of personal data concerned

  • Personal data that you transmit directly to BEAUX VILLAGES IMMOBILIER

    You may be asked to transmit to BEAUX VILLAGES IMMOBILIER, and if necessary to the agents, information concerning yourself in the various interactions you have with this company.

    This data is mainly contact data, such as first name, surname, title, email address, telephone number, as well as data concerning your project.

  • Personal data that BEAUX VILLAGES IMMOBILIER collects indirectly

    BEAUX VILLAGES IMMOBILIER collects technical data concerning browsing and interaction on the Site (in particular via cookies), as well as geolocation data if you have accepted this.

2. Purposes, legal basis and storage period

BEAUX VILLAGES IMMOBILIER collects and processes personal data concerning you for the purposes identified in the table below, which also identifies the legal basis for the processing concerned as well as the storage period corresponding to each processing purpose.

At the end of the periods identified below, the data may be kept in order to enable BEAUX VILLAGES IMMOBILIER and, where applicable, the agents, to fulfil its legal or regulatory obligations, as well as to enable it to assert its rights for any useful period with regard to the applicable limitation period. This processing is carried out on the basis of compliance with legal obligations or the legitimate interests of BEAUX VILLAGES IMMOBILIER and, where applicable, its advisers. 

 

Purposes of processing

Legal basis

Conservation period

1.       

Creation and management of your account, if you decide to create such an account, in particular for the management of subscriptions and alerts created by you. 

Legitimate interests

3 years from the date of collection or last contact with the person concerned.

2.       

Responding to your requests to download brochures and guides, as well as requests to complete the real estate sensitivity questionnaire.

Legitimate interests

3 years from the date of collection or last contact with the person concerned.

3.

Responding to requests you have made via online forms on the Site and putting you in touch with a BVI advisor.

BVI's operations are based on its network of advisors, who are independent commercial agents registered with the special register of commercial agents (RSAC). Consequently, any request for contact, for whatever reason (to buy or rent a property, to become an advisor, etc.), involves being put in touch with an advisor.

This processing is carried out jointly with a BVI agent.

Legitimate interests

3 years from the date of collection or last contact with the person concerned.

4.       

Sending newsletters and other commercial solicitations, as well as managing subscriptions to them, where you have so decided.

Consent

3 years from the date of collection or last contact with the person concerned.

5.       

Monitoring your satisfaction with the use of our services.

Legitimate interests

3 years from the date of collection or last contact with the person concerned.

6.       

Management of your requests to exercise your rights.

Compliance with legal obligations

Duration of the processing of the request.

Deletion of proof of identity, if requested, as soon as verification has been completed.

3. Recipients of your data

The data collected and processed by BEAUX VILLAGES IMMOBILIER for the aforementioned purposes may be communicated, depending on the requirements of your file:

  • the customer, marketing/communication and technical departments of BEAUX VILLAGES IMMOBILIER ;
  • to the administrative and legal departments of BEAUX VILLAGES IMMOBILIER when necessary;
  • to BEAUX VILLAGES IMMOBILIER advisers as part of the response to requests you have made via online forms on the Site;
  • to administrative or judicial authorities authorised by French law where necessary; to commercial partners of BEAUX VILLAGES IMMOBILIER;

Personal data concerning you may be transmitted to the commercial partners of BEAUX VILLAGES IMMOBILIER, in connection with your projects, offering in particular services of : 

  • rental management ;
  • home staging ;
  • brokerage in banking services, foreign exchange services and payment services;
  • tax and asset management advisers ;
  • insurance brokerage;
  • concierge services.

The commercial partners of BEAUX VILLAGES IMMOBILIER are contractually bound to protect the personal data transmitted to them in this context.

BEAUX VILLAGES IMMOBILIER may also give access to your data to companies to which it has entrusted the provision of services (in particular IT service providers). It is understood that these service providers may only use this data for the purposes of carrying out their services and that they are contractually bound to protect the personal data transmitted to them in this context.

BEAUX VILLAGES IMMOBILIER does not sell your information to any commercial partner or service provider.

4. Transfers outside the European Union

Data concerning you may be transferred to certain BVI service providers located outside the European Union.

Depending on the service providers concerned, these transfers are governed by standard contractual clauses or by binding corporate rules (BCR), supplemented where necessary by additional measures. You may request additional information and/or communication of these clauses by contacting BEAUX VILLAGES IMMOBILIER by e-mail at gdpr@beauxvillages.com .

5. Your rights 

You may exercise, under the conditions and within the limits provided for by the Applicable Regulations, the following rights with regard to the personal data concerning you:

  • right of access and information: you have the right to be informed in a concise, transparent, comprehensible and easily accessible manner of how your personal data is processed. You also have the right to obtain confirmation as to whether or not your personal data is being processed and, where appropriate, to access said data by requesting a copy. 
  • right of rectification: you have the right to request that any personal data which is incomplete and/or inaccurate be rectified and/or completed.
  • right to withdraw consent: where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time.
  • right to object: you have the right to object to the processing of your personal data for reasons relating to your particular situation. 

In certain cases, the exercise of this right will not be possible, for example if there are legitimate and compelling reasons, or for the establishment, exercise or defence of legal claims. 

  • right to portability: you have the right to receive the personal data you have provided to BEAUX VILLAGES IMMOBILIER so that you can pass them on to another data controller. This right only applies if the processing of your personal data is based on your consent or on the performance of a contract and if this processing is carried out using automated processes.
  • right to limit the processing of your data: in certain cases, you have the right to obtain a restriction on the processing of your personal data. This right allows you to request a temporary freeze on the use of some of your data, if the conditions laid down by law are met.
  • right to erasure: in certain cases, you have the right to have your personal data erased (for example if the personal data is too old and is no longer necessary).
  • the right to human intervention with regard to your profiling or an automated decision: when profiling or an automated decision is carried out, you may request human intervention in this analysis.
  • the right to give "post-mortem" instructions: you have the right to define instructions relating to your personal data in the event of your death. 

If you wish to exercise one or more of these rights, you should address the corresponding request to the Data Protection Officer, whose details are given in the "Data Protection Officer" section below.

In the same way, for any request or complaint concerning the processing of your personal data, you can contact the Data Protection Officer of BEAUX VILLAGES IMMOBILIER.

In the absence of a reply from BEAUX VILLAGES IMMOBILIER or if a dispute persists, you may in any event lodge a complaint with the competent supervisory authority (the Commission Nationale de l'Informatique et des Libertés (CNIL) in France).

6. Data Protection Officer

You can contact the data protection representative appointed by BEAUX VILLAGES IMMOBILIER by writing to the attention of the latter at the following address:

  • By e-mail: gdpr@beauxvillages.com
  • by post to the following address SAS BEAUX VILLAGES IMMOBILIER, 3 Rue Robert Descorne, 33580 MONSEGUR for the attention of the Data Protection Officer.

7. Security 

BEAUX VILLAGES IMMOBILIER applies various measures in order to protect your data from any unauthorised use. A firewall is present in the infrastructure of the public site to which you have access, authentication and passwords are encrypted. 

However, BEAUX VILLAGES IMMOBILIER draws your attention to the fact that, although BEAUX VILLAGES IMMOBILIER implements appropriate technical and organisational means to ensure protection against unauthorised or illicit processing of personal data and against any loss, damage or accidental destruction thereof, it has no means of guaranteeing the absolute security of personal data.

More blogs...




What you say about us...

Beaux Villages in the press

French property article featured in the Telegraph France property article in the Irish Times French property news featured in The Times