Terms and Conditions Beaux Villages SARL

GENERAL TERMS AND CONDITIONS OF USE

 

DEFINITIONS 

Personal data : refers to all the personal information relating to the user as an individual provided by him/her at the time of the contact request. 

Parties : jointly designates BEAUX VILLAGES IMMOBILIER and the user.

Site : designates the infrastructures developed by BEAUX VILLAGES IMMOBILIER according to the IT formats used on the Internet including data of different natures, and in particular texts, sounds, still or animated images, videos, databases, intended to be consulted by the Client for information.

User : refers to any natural person of legal age or legal entity browsing the Site.

The general conditions of use define the rights and obligations of the Parties in the context of the use of the Site by the user.

BEAUX VILLAGES IMMOBILIER is free to modify, at any time and without notice, the present general conditions of use, in particular in order to take into account any legal, judicial and/or technical evolution.

Any modification is applicable as soon as the general conditions of use are updated.

The continued use of the site by the user after the publication of the revised general conditions of use means that he accepts and agrees to these modifications. Consequently, BEAUX VILLAGES IMMOBILIER invites the user to check the page regularly in order to be kept informed of any changes that may have been made.

 

1. LEGAL NOTICE

BEAUX VILLAGES IMMOBILIER is a registered trademark, protected and registered with the INPI. Any fraudulent reproduction, representation or use of the said trademark will render the offender liable. 

In accordance with the provisions of articles 6-III and 19 of the law of 21 June 2004 for Confidence in the Digital Economy, BEAUX VILLAGES IMMOBILIER informs you that :

This website is published by BEAUX VILLAGES IMMOBILIER, SAS, with capital of €2,000, whose registered office is at Monségur ( 33580 ), 3 Rue Robert Descorne, SIREN 501 191 720 RCS Bordeaux, represented by its President. EU VAT NUMBER: FR 94501191720. 

Holding the professional title of Real Estate Agent obtained in France.

Professional card no. 3301 2018 000 027 10 issued by the Bordeaux Chamber of Commerce and Industry, bearing the words "transactions in real estate and business assets without receiving or holding funds, bills or securities".

Financial guarantee Agreement no. 65548-3/17431 - QBE Europe Sa - Coeur Défense - Tour 4 - 110 Esplanade Charles de Gaulle - 92931 Paris la Défense Cedex - Transaction: €110,000. 

RCP n° VD 7.000.001 / 17431 underwritten by Serenis Assurances - 25 rue du Docteur Henri Abel, 26000 Valence

 

In accordance with the French Data Protection Act no. 78-17 of 6 January 1978, as amended, this website has been registered with the Commission Nationale de l'Informatique et des Libertés (www.cnil.fr) under number 1910111.

 

Director of publication: Mrs Lynn LONGLEY in her capacity as President of the company.

Data Protection Officer: Mrs Judith WHITLOW - gdpr@beauxvillages.com

This website is hosted by SAS Studio La Brame with a capital of €30,000, whose registered office is at 1441 Chemin de la Brame - Del Castel - 

47500 BLANQUEFORT-SUR-BRIOLANCE.                    

SIREN 819 135 856 RCS Agen, represented by its Chairman. APE code 6201Z

EU VAT NUMBER: FR 74819135856. With the professional title of Computer Programmer obtained in France.

 

To contact BEAUX VILLAGES IMMOBILIER, the user of this website may do so :

- by letter to n°3 Rue Robert Descorne - 33580 Monségur

- by e-mail using the contact form or to enquiries@beauxvillages.com

- by telephone on 05.56.71.36.59 every day from 9am to 7pm (excluding public holidays).

 

This website is accessible all year round, 7 days a week and 24 hours a day, except in cases of force majeure, technical and computer problems, particularly those related to the operation of communication networks. Particular attention is paid to the availability of this website. However, this availability may be temporarily or permanently interrupted, in particular for maintenance purposes, without prior notice to users and without entitlement to compensation of any kind.

 

2. LIMITATION OF LIABILITY

The user acknowledges having read these conditions of use and undertakes to comply with them without restriction or reservation. These conditions of use may be modified from time to time. In this case, the conditions applicable are those in force at the time the user accesses the site. (Law Godfrain 5 January 1988, or Law no. 88-19 5 January 1988 relating to computer fraud)

Users acknowledge that they alone are responsible for their use of this website. In particular, the user acknowledges that the present Internet site includes several databases that are the entire property of BEAUX VILLAGES IMMOBILIER, thus prohibiting the extraction and reuse of all or part of the content of said databases.

Users of this website acknowledge that they have the necessary skills and means to access and use this website and in particular that they have checked that the computer configuration used does not contain any viruses and that it is in perfect working order.

By accessing the BEAUX VILLAGES IMMOBILIER website, the user undertakes to use the latter in good faith and in compliance with the terms of the law and the present conditions of use.

In particular, the user undertakes not to use this website for illicit purposes or with the aim of damaging the reputation or image of BEAUX VILLAGES IMMOBILIER or any other third party.

The user undertakes not to use technical or IT devices that could affect the proper functioning of this site and in any case not to contravene the provisions of articles 323-1 to 323-7 of the French Penal Code prohibiting so-called "hacking" practices. In the same way, the user may not under any circumstances and in any way whatsoever create hypertext links to one or more pages of the present website by circumventing the principle of identification of the user or by appropriating all or part of the content made available by BEAUX VILLAGES IMMOBILIER.

The user undertakes not to use all or part of this website for commercial purposes and more generally not to infringe the rights, in particular intellectual property rights, of BEAUX VILLAGES IMMOBILIER and its partners. The user also undertakes not to use and/or exploit the contact details (electronic, postal and/or telephone) of other users of the present website, in particular with a view to sending mass e-mail solicitations and to engage in "spamming".

In the event of a breach of one or other of these obligations, and without this list being limitative, the user acknowledges and accepts that BEAUX VILLAGES IMMOBILIER has the right to unilaterally refuse access to all or part of the website without prior notification or compensation.

BEAUX VILLAGES IMMOBILIER makes every effort to provide users with available and verified information and/or tools but cannot be held responsible for errors, lack of availability of functionalities and/or the presence of viruses on its site.

BEAUX VILLAGES IMMOBILIER cannot guarantee the accuracy, comprehensiveness or topicality of the information published on its site. Consequently, the user acknowledges that he/she uses this information under his/her exclusive responsibility.

 

3. CONTRACTUAL RESTRICTIONS ON TECHNICAL DATA.

The website cannot be held responsible for any material damage linked to the use of the site. Furthermore, the user of the site undertakes to access the site using recent, virus-free equipment and with a last-generation updated browser. The BEAUX VILLAGES IMMOBILIER site is at the registered office of BEAUX VILLAGES IMMOBILIER in the European Union in accordance with the provisions of the General Data Protection Regulation ( GDPR : n° 2016 n.679 ).

The aim is to provide a service that ensures the highest level of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure or if the Services generate traffic deemed to be abnormal.

BEAUX VILLAGES IMMOBILIER and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines or computer and telephony equipment linked in particular to network congestion preventing access to the server.

 

4. ADVERTISEMENTS, REAL ESTATE SERVICES AND INFORMATION

BEAUX VILLAGES IMMOBILIER makes every effort to ensure the accuracy of the information made available to users of this website. However, BEAUX VILLAGES IMMOBILIER cannot guarantee that there are no errors, omissions or inaccuracies on the site www.beauxvillages.com. Consequently, the user acknowledges that he/she uses this information under his/her exclusive responsibility. In this respect, BEAUX VILLAGES IMMOBILIER invites the user to inform it of any erroneous information so that it can be rectified as soon as possible.

The cost of buying or selling a property is affected by various variable factors. These may include, but are not necessarily limited to: market movements, currency exchange rates and the cost of borrowing money. We strongly recommend that you discuss with currency transfer specialists, brokers or bank advisers, or any other expert of your choice, whether these factors are relevant to your own situation. Telling you this is part of our duty of care. We will be happy to advise you in this regard.

Your permission will always be sought by Beaux Villages Immobilier before any introductions are made. If you do not wish to be contacted by our partners, please write to us at info@beauxvillages.com to let us know.

If the user wishes to obtain information on the real estate advertisements and services offered on the present website, his/her request will be sent to one of the BEAUX VILLAGES IMMOBILIER agencies or to one of its sales representatives. In all cases, BEAUX VILLAGES IMMOBILIER undertakes to direct the user towards the agency or sales representative most relevant to his/her request.

Within the framework of a request for information formulated by the user, the latter can be invited to communicate his various coordinates: e-mail or postal address and telephone number. This information may be used by BEAUX VILLAGES IMMOBILIER to offer the user commercial and advertising information. In this case, BEAUX VILLAGES IMMOBILIER undertakes to obtain the user's express prior consent before taking any action. The user retains the right to oppose this by sending a letter by post to Beaux villages immobilier n°3 Rue Robert Descorne - 33580 Monségur or by e-mail to BEAUX VILLAGES IMMOBILIER: enquiries@beauxvillages.com

 

5. INFORMATION TECHNOLOGY AND CIVIL LIBERTIES

In accordance with Act no. 78-17 of 6 January 1978, as amended, relating to data processing, data files and individual liberties, the website has been registered with the Commission Nationale de l'Informatique et des Libertés (www.cnil.fr), under number: 1910111.

The automated processing of personal data carried out on the "www.beauxvillages.com" website has been carried out in compliance with the requirements of the amended French Data Protection Act no. 78-17 of 6 January 1978.

The customer is informed of the regulations concerning marketing communications, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation ( RGPD : n° 2016 n.679 ).

5.1 Right of access, rectification and opposition

In accordance with current European regulations, Users of BEAUX VILLAGES IMMOBILIER have the following rights:

- right of access (article 15 RGPD) and rectification (article 16 RGPD), updating and

completeness of Users' data right to block or delete Users' personal data (article 17 of the RGPD), when it is inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited

- the right to withdraw consent at any time (article 13-2c GDPR)

- the right to limit the processing of Users' data (article 18 GDPR)

- the right to object to the processing of Users' data (Article 21 GDPR)

- the right to portability of data provided by Users, where

this data is subject to automated processing based on their consent or on a contract (article 20 RGPD)

- the right to define the fate of Users' data after their death and to choose

to whom BEAUX VILLAGES IMMOBILIER shall communicate (or not) its data to a third party that it has previously designated

As soon as BEAUX VILLAGES IMMOBILIER becomes aware of the death of a user and in the absence of instructions from him/her, BEAUX VILLAGES IMMOBILIER undertakes to destroy his/her data, unless it is necessary to keep it for evidential purposes or to meet a legal obligation. If the user wishes to know how BEAUX VILLAGES IMMOBILIER uses his personal data, asks to rectify them or objects to their processing, the user may contact BEAUX VILLAGES IMMOBILIER in writing at the following address BEAUX VILLAGES IMMOBILIER - RGPD, 3 Rue Robert Descorne - 33580 Monségur. In this case, the user must indicate the personal data that he would like BEAUX VILLAGES IMMOBILIER to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport). Requests for the deletion of personal data will be subject to the obligations imposed on BEAUX VILLAGES IMMOBILIER by law, in particular as regards the conservation or archiving of documents.

Customer data used for commercial canvassing purposes may be kept during the commercial relationship and then for a period of three years from the end of the commercial relationship.

Finally, users of BEAUX VILLAGES IMMOBILIER may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

5.2 Non-communication of personal data

BEAUX VILLAGES IMMOBILIER will not process, host or transfer the information collected on its customers to a country located outside the European Union or recognized as "unsuitable" by the European Commission without informing the customer beforehand. However, BEAUX VILLAGES IMMOBILIER remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016 n.679).

BEAUX VILLAGES IMMOBILIER undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of BEAUX VILLAGES IMMOBILIER, the latter must inform the Customer as soon as possible and inform him of the corrective measures taken. Furthermore, BEAUX VILLAGES IMMOBILIER does not collect any "sensitive data".

The user's personal data may be processed by subsidiaries of BEAUX VILLAGES IMMOBILIER and subcontractors (service providers), exclusively in order to achieve the aims of the present policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to the data of BEAUX VILLAGES IMMOBILIER users are mainly the sales staff of our customer service and our call centre.

The consumer is informed that he/she may register on the telephone canvassing opposition list provided for by the consumer code (www.bloctel.gouv.fr.)

5.3 Types of data collected

The user is notably informed that in accordance with article 32 of the modified law n°78-17 of 6 January 1978, relating to information technology, files and civil liberties, the information communicated by means of the forms present on the site are necessary to reply to his/her request and are destined for BEAUX VILLAGES IMMOBILIER, as the data controller, for administrative and commercial management purposes.

BEAUX VILLAGES IMMOBILIER collects and processes all personal data of the user with the utmost confidentiality while implementing the measures necessary for their protection and security.

Among the information of a personal nature collected from the user, may appear in particular his surnames and first names, his postal address, his e-mail address, his telephone numbers as well as all information useful for the improvement of the commercial relationship between the user and BEAUX VILLAGES IMMOBILIER. In accordance with article 32 of law n°78-17 of 6 January 1978 relating to data processing, data files and individual liberties, the information essential for BEAUX VILLAGES IMMOBILIER to be able to function is indicated by an asterisk (*).

This personal data collected on the user allows BEAUX VILLAGES IMMOBILIER, without this being exhaustive, to be able to send multiple information to the user via e-mail, newsletter or any other computer process.

No personal data collected via the BEAUX VILLAGES IMMOBILIER website is stored on our servers. The data entered is recorded on our APIMO server or sent to a sales representative so that the latter can assist you with your property project in accordance with your request.

5.4 Incident notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. As a result, we cannot guarantee absolute security. If we become aware of a breach of security, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the BEAUX VILLAGES IMMOBILIER site is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of BEAUX VILLAGES IMMOBILIER and of its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the site BEAUX VILLAGES IMMOBILIER.

5.5 Security

To ensure the security and confidentiality of personal data and personal health data, BEAUX VILLAGES IMMOBILIER uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing personal data, BEAUX VILLAGES IMMOBILIER takes all reasonable measures to protect them against loss, misuse, unauthorised access, disclosure, alteration or destruction.

 

6. COOKIES

6.1. Hypertext links " cookies " and internet tags

The BEAUX VILLAGES IMMOBILIER site contains a certain number of hypertext links to other sites, set up with the authorisation of BEAUX VILLAGES IMMOBILIER. However, BEAUX VILLAGES IMMOBILIER is not in a position to check the content of the sites thus visited, and consequently accepts no responsibility in this respect.

Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and described below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

6.2 Cookies

A "cookie" is a small information file sent to the user's browser and stored on the user's terminal (e.g. computer, smartphone) (hereinafter referred to as "Cookies"). This file includes information such as the user's domain name, the user's Internet service provider, the user's operating system and the date and time of access. Cookies are in no way likely to damage the user's terminal.

BEAUX VILLAGES IMMOBILIER is likely to process the user's information concerning their visit to the Site, such as the pages consulted and the searches carried out. This information enables BEAUX VILLAGES IMMOBILIER to improve the content of the Site and the user's browsing experience.

Cookies facilitate browsing and/or the supply of services offered by the Site, the user may configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. Users may also configure their browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in their terminal. BEAUX VILLAGES IMMOBILIER informs the User that, in this case, it is possible that the functionalities of the browser may not all be available.

If the User refuses the recording of Cookies in his terminal or browser, or if the User deletes those recorded there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when BEAUX VILLAGES IMMOBILIER or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, BEAUX VILLAGES IMMOBILIER declines all responsibility for the consequences linked to the impaired operation of the Site and any services offered by BEAUX VILLAGES IMMOBILIER, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for BEAUX VILLAGES IMMOBILIER to record or consult the Cookies necessary for their operation due to the User's choice. For the management of Cookies and the user's choices, the configuration of each browser is different. This is described in the browser's help menu, which will indicate how the user can modify his or her wishes with regard to Cookies.

At any time, the user can choose to express and modify their wishes with regard to Cookies. BEAUX VILLAGES IMMOBILIER may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to social networks, Facebook and Google appearing either on the BEAUX VILLAGES IMMOBILIER Website or in its mobile application and if the user has accepted the deposit of cookies by continuing to browse the BEAUX VILLAGES IMMOBILIER Website or mobile application, Facebook and Google may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only deposited on your terminals if you give your consent, by continuing your navigation on the BEAUX VILLAGES IMMOBILIER website or mobile application. However, at any time, the user may withdraw his/her consent to BEAUX VILLAGES IMMOBILIER depositing this type of cookie.

6.3. INTERNET TAGS

BEAUX VILLAGES IMMOBILIER may occasionally use Internet markers (also known as "tags", or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a partner specialising in web analysis who may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.

These markers are placed both in the on-line advertisements enabling Internet users to access the Site, and on the various pages of the Site. This technology enables BEAUX VILLAGES IMMOBILIER to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other Internet sites thanks to these tags, compile reports on the activity of the Site for BEAUX VILLAGES IMMOBILIER, and provide other services relating to the use of the Site and the Internet.

 

7. INTELLECTUAL PROPERTY RIGHTS

The general structure as well as the software, texts, images, know-how and all the other elements composing the present site are the exclusive property of BEAUX VILLAGES IMMOBILIER.

Any total or partial representation of this site by any person whatsoever without the express authorisation of BEAUX VILLAGES IMMOBILIER is prohibited and constitutes an infringement punishable by articles L. 335-2 et seq. of the French Intellectual Property Code.

The same applies to the databases on this website which are protected by the provisions of the law dated 1st July 1998 transposing into the Intellectual Property Code the directive dated 11th March 1996 relating to the legal protection of databases, and of which BEAUX VILLAGES IMMOBILIER is the producer.

The trademarks of BEAUX VILLAGES IMMOBILIER and its partners, as well as the logos appearing on the site are registered trademarks. Any total or partial reproduction of these trademarks or logos made from elements of the site without the express authorisation of BEAUX VILLAGES IMMOBILIER is therefore prohibited within the meaning of the Intellectual Property Code.

 

8. APPLICABLE LAW AND LITIGATION

This website and its content are governed by French law. The user acknowledges the exclusive jurisdiction of the French courts in the event of any dispute relating to the use of this website.

 

9. MEDIATION

In the event of a dispute with a BEAUX VILLAGES IMMOBILIER agency, you may refer the matter to the consumer ombudsman at the following address 

MEDIMMOCONSO,
1 Allée du Parc de Mesemena
Bât A - CS25222
44505
LA BAULE CEDEX

Website:
https://medimmoconso.fr/adresser-une-reclamation/

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